Walkthrough
See MasterKey in action.
From the first invite email to a closed-out visit, here's exactly what your guests and your team experience.
The invite lands in their inbox
Your invited guest receives a personal email from MasterKey F&B. One link, no app to download.
From: invites@masterkeyfb.com
To: alex@acme.com
You've been invited to MasterKey F&B
Hi Alex — your stay at The Ridgemont qualifies you for MasterKey, our by-invitation F&B program. Activate your membership below to start earning insider perks at every visit.
Use this email (alex@acme.com) to set your password.
They activate the invite
Click the link, set a password, and fill out a quick profile — name, company, and drink preferences for their digital card.
Step 1 of 1
Set up your MasterKey.
First name
Last name
Company
Drink & seating preferences
Their digital card & QR live on their dashboard
No app, no wallet integration. Alex pulls up the dashboard, shows the bartender their rotating QR.
MasterKey
F&B Insider
Tier
Gold
A3F2 91C4 7B0E
Member
Alex Rivera
Acme Capital
Visits
7
Your check-in code
Refreshes every 60s
The bartender scans, the guest's profile appears
Preferences, tier, and birthday all surface instantly — plus any alerts the staff need to act on.
Checked in
Alex Rivera — Acme Capital
Gold Member · Visit #7
Birthday
03-21
Preferences
Negroni, no ice. Window seat if available.
Perk unlocked
$100 in spend since last perk — send a complimentary dessert.
Staff captures spend & dwell time
Before Alex leaves, the bartender logs the tab and when they walked out. (Auto-checkout closes the visit after 3 hours if forgotten.)
Close out visit
Alex Rivera
Spend ($)
Approx. departure